Saturday, November 3

Essential Business Etiquette for Today’s Real Estate Professional

Rita Santamaria

Featuring Rita Santamaria, Owner, Founder and CEO of Champions School of Real Estate
10:00 a.m. – 11:00 a.m.

When it comes to building relationships, business etiquette is essential in developing mutual respect and improves communication. We’ll dive in to disruptors, myths and tools to help improve your face-to-face and online interactions.

Exceeding Expectations: How to Wow Clients and Earn Referrals

Rita Santamaria

Featuring Shay Hata
10:00 a.m. – 11:00 a.m.

From one $131K deal her first year in business to over $30M her 4th year, Shay created a referral only business based on amazing customer service.

Come learn her concierge style service approach including her unique client communication schedule, appreciation events, gift program, and more. You’ll take away practical tips to deliver top notch customer service and increase your referrals.

Specialty Sessions-

We’re all looking for new opportunities for additional sources of revenue. If Luxury, Commercial, Property Management or International is YOUR area of expertise OR if you’re interested in learning how to tap into one of these unique real estate specialties then pop-in to one of these sessions to network, share and gather new ideas.

Specialty Session- Luxury

Featuring Sara Lipnitz
11:15 a.m. – 11:45 a.m.

Sara Lipnitz

Specialty Session- Commercial

Featuring Barbara Crane, 2019 CCIM President 
11:15 a.m. – 11:45 a.m.  

Barbara Crane

Specialty Session- Second Home/Investment Properties

Featuring Gia Arvin, PMN
12:00 - 12:30 p.m.

Gia Arvin

Specialty Session- International

Featuring Dinorah Guerra, PMN
12:00 - 12:30 p.m.

Dinorah Guerra

8 Principles of Female Leadership

Cindy Gordon

Featuring Cindy Gordon
1:30 a.m. – 2:30 p.m.  

Women are expected to lead like men; identify with male figureheads and read leadership books written by men. Learn the eight leadership principles that reflect how women intuitively lead to unleash your authentic leadership powers.

Work Smarter Not Harder: Apps & Tech Tips for Real Estate Pros

Alyssia Essig

Featuring Alyssia Essig
1:30 p.m. – 2:30 p.m.

Overwhelmed with apps galore? Find out which apps will help you with lead generation, time management, health, wellness and more.

Host Your Own Leadership Fair

Featuring the National Project Team
2:45 p.m. - 3:15 p.m.   

A leadership fair brings information and insight to members on the various ways they can exercise their leadership skills within and outside of the Council. Come learn how to deliver a leadership fair at your own network.